EDALEN ACADEMY › Privacy Policy
Privacy Policy
EDALEN ACADEMY (“we”, “us”) runs a practice app and website for JAMB, WAEC and NECO candidates. This policy explains what we collect, why, who handles it, and how you can delete it.
What we collect
- Account details: your name, username, email address, exam target, and the e-PIN you used to sign up.
- Profile details you choose to add in My profile, and a profile photo if you upload one.
- Learning activity: practice and CBT results, answers, points, streaks and leaderboard standing.
- Class chat: messages you send, voice notes you record, and photos or files you attach.
- AI Tutor: the questions you type into the AI Tutor.
- Support: messages and tickets you send us.
- Payments (website): the payment reference, plan and amount. Card and bank details are handled by the payment provider and are never stored by us.
- On your device only: preferences such as theme, bookmarks and reminders.
We do not collect your location, contacts or call history. The microphone is used only while you record a voice note, and only after you allow it.
Why we use it
To create and run your account, mark and show your results, provide class chat, live classes and support, process subscriptions, show leaderboards, answer AI Tutor questions, and keep the service secure. We do not sell your data and we do not show third-party ads.
Who can see it
Your results are visible to you and to the academy’s admins and tutors. Your name and points may appear on class leaderboards, and your chat messages are visible to the people in that class chat.
Service providers that handle data for us
- Supabase – account sign-in and database.
- Backblaze B2 – uploaded files, voice notes and images.
- Cloudflare – hosting of the website.
- Paystack – online payments on the website.
- Jitsi Meet – live video classes.
- An AI service provider – receives your AI Tutor questions through our servers to write a reply.
- Have I Been Pwned – when you choose a password, only the first five characters of its hash are sent to check whether it has appeared in a known breach. Your password and email are never sent.
All data travels over encrypted connections.
How long we keep it, and deleting it
We keep your data while your account exists. You can delete your account at any time from My profile → Account → Delete my account, or without opening the app by using our account deletion page. Deleting removes your account, results and messages, and files you uploaded. Some basic records, such as payment references, may be kept where needed for accounting, fraud prevention or legal reasons.
Children
The app is meant for exam candidates. We do not knowingly collect information from children under 13. If you believe a child under 13 has an account, email us and we will remove it.
Your choices
You can edit your profile in the app, turn off notifications in your phone settings, and ask us to correct or delete your data at any time.
Changes and contact
If we change this policy we will update the date above. Contact us at edalenacademy@gmail.com.